ppvio FAQ — All Your Questions Answered

Creating a ppvio account takes under two minutes. Visit ppvio.com, click the registration link, and fill in your mobile number, a secure password, and your date of birth. You must be 18 years or older to register. Once your basic details are submitted, you will receive a verification code via SMS to confirm your number, after which your account is active and ready for use.

ppvio requires a valid government-issued identity document to complete KYC verification. Accepted documents include your Bangladesh National Identity Card (NID) or a valid passport. You will need to upload a clear scan or photograph of the document along with a selfie for liveness verification. Most accounts are reviewed and approved within 24 hours of submission.

You can reset your ppvio password from the login page by clicking the 'Forgot Password' link. Enter your registered mobile number or email address and ppvio will send you a reset code. Enter the code, set a new password, and you are back in. If you cannot access your registered number or email, contact ppvio support via live chat for identity-verified account recovery.

No. ppvio strictly enforces a one-account-per-person policy. Creating duplicate accounts is a violation of ppvio's Terms and Conditions and may result in the permanent closure of all associated accounts and the forfeiture of any balances held in them. If you have lost access to your original account, contact support for recovery rather than registering a new one.

To permanently close your ppvio account, log in and navigate to Account Settings, then select the account closure option under the Responsible Gaming section. Any remaining balance will be refunded to your registered withdrawal method after identity verification is completed. Alternatively, contact ppvio support via live chat and request permanent account closure — the team will guide you through the process.

Depositing via bKash on ppvio is straightforward. Log in, go to the Deposit section, select bKash as your payment method, enter the amount you wish to deposit, and follow the on-screen instructions to complete the transaction via the bKash app or USSD menu. Deposits via bKash are credited to your ppvio balance instantly in most cases. The minimum deposit amount via bKash is ৳200.

Nagad deposits on ppvio are processed in real time and typically appear in your account balance within a few seconds to two minutes of completing the transaction. If your Nagad deposit has not appeared after 10 minutes, check that the transaction was marked as successful in your Nagad app, then contact ppvio support with the transaction reference number for a manual credit.

The minimum withdrawal amount on ppvio is ৳500 regardless of the withdrawal method chosen. This applies to bKash, Nagad, Rocket, Upay, and bank transfers to Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank